How much is the fee for KeHE Non-Compliant Invoice Billing?
$150 per non-compliant invoice. The charge follows how the invoice was transmitted, not anything that went wrong with the shipment. That is what separates it from a compliance fine, which is assessed against a specific purchase order or shipment for a specific defect.
The 810 is the electronic invoice a supplier sends to request payment, and KeHE will not accept one until the 855 purchase order acknowledgement has gone out.
The arithmetic. The fine is assessed per invoice, not per remittance. At $150 each, 40 manual invoices a month is 40 × $150 = $6,000 a month, or $72,000 a year.
When did this start applying?
As of July, KeHE sent an announcement to all suppliers. More detail is in the KeHE Inbound Routing Guide & Product Handling Requirements, Version 16, July 1, 2026.
Can you dispute a manual invoice fee?
KeHE credits deductions "only if KeHE determines that a deduction error has occurred." A fee correctly applied to an invoice you emailed is not an error.
A fee charged against an invoice that was transmitted electronically is. Pull the transmission record for that invoice number from your electronic data interchange system. If the 810 went out and was acknowledged, the fine landed on the wrong invoice.
File electronically within 180 days of the deduction. The routing guide sends payment-deduction questions to the K-Solve dropdown on the KeHE CONNECT Supplier Portal. KeHE's stated backup list, a purchase order number plus a bill of lading or other proof of delivery signed by a KeHE employee, is built for shipment disputes. Lead with your transmission log instead.
Recovery rates decay as a charge ages, and this fine repeats every invoice cycle.
How do you prevent Non-Compliant Invoice Billing charges from KeHE?
Send the 810 invoice transaction through electronic data interchange rather than by email, paper, or portal entry.
Get electronic data interchange invoicing actually live. Until the 810 is the channel your invoices leave by, every one of them is exposed.
Send the 855 purchase order acknowledgement first. KeHE will not accept an 810 until it has. An unacknowledged purchase order is a manual invoice waiting to happen.
Confirm each 810 was transmitted and acknowledged rather than assuming it was. A transmission that silently failed looks exactly like one that worked, right up until the charge lands on the remittance, which is a $150 way to find out. Then keep watching: the charge is assessed per invoice, so a handful of invoices falling back to a manual channel in a busy month is real money, and it is the kind of thing nobody flags at the time because each one looks like a one-off.
How Revya handles this
Revya reads every distributor charge against your own invoice and transmission data, so a NEDI deduction charged on an invoice that went out electronically surfaces as an error instead of disappearing into the remittance.
See how Revya validates distributor deductions
Frequently asked questions
Why am I getting Non-Compliant Invoice Billing fees?
Because an invoice reached KeHE by some route other than electronic data interchange. The charge follows the transmission method, not a problem with the shipment.
How much is a NEDI deduction?
$150 per non-compliant invoice, whatever route the invoice took to reach KeHE.
How do I prevent NEDI deductions?
Send the 810 invoice transaction through electronic data interchange instead of by email, paper, or portal entry. The charge follows the transmission method, so changing the channel removes it.
How do I prevent Non-Compliant Invoice Billing charges from KeHE?
Beyond using electronic data interchange, confirm each 810 was actually transmitted and acknowledged rather than assuming it went. An invoice that quietly falls back to a manual channel carries its own $150.
Can I dispute a manual invoice processing fee?
A correctly applied fee is not a deduction error. A fee charged against an invoice that was transmitted electronically is, and KeHE requires the dispute within 180 days.